KORMESIC Global Privacy & Data Protection Policy

Last Updated: March 2, 2026

1. Introduction & Scope

Welcome to the official KORMESIC website.

We sincerely appreciate your trust in our skincare, cosmetic, and personal care products. This Global Privacy & Data Protection Policy (“Policy”) explains how KORMESIC collects, uses, processes, and protects your personal data when you visit our website or interact with our services.

This Policy applies to all personal information collected through the KORMESIC website, including but not limited to product purchases, customer inquiries, account registration, and marketing interactions.

By accessing our website or placing an order, you acknowledge that you have read, understood, and accepted the terms outlined in this Privacy Policy.

2. Information We Collect

To support our dual fulfillment structure, including our Indonesia local warehouse and China cross-border export fulfillment center, we collect certain necessary information to ensure successful order processing and delivery.

Order Information:
When you place an order through our website, we may collect the following information:
• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information (processed through secure encrypted payment gateways)

Payment card information is processed securely by third-party payment providers and is not stored directly on KORMESIC servers.

Device & Browsing Information:
When you visit our website, certain data may be automatically collected, including:
• IP address
• Browser type and version
• Device information
• Time zone
• Cookies and browsing behavior

3. How We Use Your Information

We use collected information to support the following activities:
• Processing and fulfilling customer orders
• Verifying payment transactions
• Shipping and delivery coordination
• Providing customer support
• Preventing fraud and unauthorized transactions
• Improving website functionality and user experience
• Conducting marketing and advertising campaigns

Orders are typically processed within 1–3 business days. For high-risk transactions, we may perform additional identity verification to protect customers and maintain transaction security.

4. Data Security & Protection

KORMESIC takes data protection seriously and implements industry-standard security measures to protect personal information.

These measures include:
• Secure server infrastructure
• SSL encrypted data transmission
• Payment gateway encryption
• Restricted internal access to customer information

Your digital information is protected using secure encryption technologies during transmission and storage.

5. Data Sharing & Logistics Partners

To ensure global order fulfillment and delivery across regions including North America, Europe, Oceania, Asia, and the Middle East, we may share necessary shipment information with trusted logistics and delivery partners.

Shared information may include:
• Recipient name
• Delivery address
• Contact phone number

We strictly follow a minimum necessary data sharing principle, meaning only the information required for shipping and delivery tracking is shared.

KORMESIC does not sell, rent, or trade personal information to unrelated third parties.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to monitor website usage and improve the user experience.

Cookies may be used to:
• Remember user preferences
• Analyze website traffic
• Improve website performance
• Optimize checkout processes
• Provide personalized advertising

Some cookies may also be used by third-party advertising platforms such as Meta (Facebook / Instagram) and Google Ads.

Users may disable cookies through their browser settings, although certain website features may be affected.

7. User Rights & Data Access

Depending on applicable laws and regulations, users may have the following rights regarding their personal data:
• Request access to personal information
• Request correction of inaccurate data
• Request deletion of personal data
• Request restriction of data processing

Requests can be submitted through our official support channels listed below.

8. Shipping Address Modification Policy

Due to the strict operational timelines of international logistics, any shipping address modification request must be submitted within 12 hours after order confirmation.

Once an order enters the shipping process, the delivery address can no longer be modified.

9. Data Retention

KORMESIC retains personal information only for as long as necessary to:
• Fulfill customer orders
• Provide customer service
• Comply with legal, tax, and regulatory obligations
• Prevent fraud and security risks

When data is no longer required, it will be securely deleted or anonymized.

10. Policy Updates

KORMESIC reserves the right to update or modify this Privacy Policy at any time.

Any updates will become effective immediately upon publication on the website.

Users are encouraged to review this page periodically to stay informed about how their data is protected.

11. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our privacy support team.

Customer Service Email:
kormesic.service@gmail.com

WhatsApp Support:
+86 137 2483 4685