KORMESIC Global Standard Service Terms & Operations Agreement

Last Updated: March 4, 2026

1. Introduction & Acceptance of Terms

Welcome to the official KORMESIC website (the “Website”).

These Global Standard Service Terms & Operations Agreement (“Terms”) govern your access to and use of the Website, our products, and our international fulfillment services.

By accessing the Website, browsing products, or placing an order, you agree to comply with these Terms as well as our related policies including:
• Shipping Policy
• Privacy Policy

Your continued use of the Website constitutes your full acceptance of these Terms and all applicable policies.

KORMESIC reserves the right to modify or update these Terms at any time without prior notice. Updated versions will become effective immediately upon publication on the Website.
Users are encouraged to review this page periodically.

2. Product Information & Cosmetic Disclaimer

KORMESIC is committed to providing high-quality skincare, cosmetic, and personal care products.

All product descriptions, ingredient information, and usage recommendations provided on this Website are intended for general informational purposes only.

Before using any product, customers are advised to:
• Carefully review the ingredient list
• Follow product instructions
• Conduct a patch test when necessary

Individual skin types and responses may vary.

KORMESIC products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any medical condition.

KORMESIC shall not be liable for adverse reactions or issues caused by:
• Improper use of products
• Individual allergic reactions
• Failure to follow instructions
• Improper storage or misuse of products

3. Pricing, Orders & Payment

All product prices displayed on the Website may change at any time without prior notice.

KORMESIC reserves the right to:
• Adjust product pricing
• Modify product availability
• Suspend or discontinue products or services

Orders will be processed based on product availability and inventory conditions.

Our global fulfillment system operates through a dual-center structure:

Indonesia Local Warehouse Fulfillment Center
Supporting fast delivery and distribution within the Indonesian market.

China Cross-Border Export Fulfillment Center
Supporting global manufacturing, warehousing, and international shipments.

International orders may involve additional costs including:
• Shipping fees
• Import duties
• VAT or local taxes
• Customs clearance fees

These costs are calculated according to our Shipping Policy under DAP / DDU international trade terms.

For security purposes, KORMESIC reserves the right to:
• Verify customer identity
• Review high-risk transactions
• Cancel suspicious or fraudulent orders

4. Global Distribution Network

KORMESIC operates through a global distribution network supporting international partners and local market development.

This network includes:
• Indonesia local distribution partners
• Local warehouse fulfillment centers
• Cross-border export fulfillment systems

Some KORMESIC products may be sold through authorized distributors, resellers, or wholesale partners.

Unauthorized sales, misleading representation, or misuse of the KORMESIC brand is strictly prohibited.

5. Wholesale & Distributor Policy

KORMESIC supports global wholesale cooperation and distributor partnerships.

Certain products available on the Website may be intended for:
• Wholesale buyers
• Distributors
• Regional partners

Partners selling KORMESIC products must comply with brand guidelines including:
• No false advertising
• No misleading product claims
• No actions damaging brand reputation
• No malicious price competition

If violations are discovered, KORMESIC reserves the right to:
• Terminate cooperation
• Cancel orders
• Restrict account access

6. Intellectual Property & Brand Protection

All content on this Website including text, images, graphics, videos, logos, brand elements, and product packaging designs are the exclusive intellectual property of KORMESIC and are protected by international copyright and trademark laws.

Unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited.

Violations may result in legal action.

7. Returns & After-Sales Policy

Due to the hygienic nature of cosmetic and personal care products, opened or used products are not eligible for return or exchange.

Returns or replacements may be considered under the following conditions:
• Product damaged during transportation
• Incorrect item received
• Product quality issue

Customers must contact support within 7 days of delivery and provide necessary evidence.

KORMESIC may provide:

• Product replacement
• Reshipment
• Other reasonable resolutions

8. Limitation of Liability

To the maximum extent permitted by applicable law, KORMESIC shall not be liable for:
• Improper product usage
• Individual skin reactions
• Differences in product results
• Shipping delays caused by logistics providers or customs
• Order disruptions caused by force majeure events

Users assume reasonable responsibility when using products and services.

9. Governing Law & Policy Updates

These Terms and any related agreements shall be governed and interpreted in accordance with applicable international e-commerce regulations and commercial laws.

KORMESIC reserves the right to modify these Terms at any time.

Updated policies become effective immediately upon publication.

Continued use of the Website indicates acceptance of the updated Terms.

10. Contact Information

If you have any questions regarding these Terms, orders, or international shipping, please contact our official support channels.

WhatsApp Support:
+86 137 2483 4685

Customer Service Email:
kormesic.service@gmail.com